Your Data, Handled with White Glove Care.
We treat your digital information with the same integrity and precision we bring to every mile of freight we move.
At IM UP Trucking Co., our mission is built on integrity, hard work, and a determination to please our customers. That commitment extends beyond the road and into how we handle your digital information. Whether you are a shipper tracking a refrigerated load or a driver filling out an express application, we treat your data with the same "White Glove" care we give your freight.
Privacy Policy: How We Protect Your Information
We believe in total transparency. As a tech-forward logistics provider, we collect only the information necessary to provide high-quality transport and a safe, sustainable environment.
Information We Collect
To provide our specialized services, we may collect the following types of data:
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Contact Information: Names, email addresses, and phone numbers provided via our Contact Us or Quote forms.
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Logistics & Shipment Data: Pickup/delivery addresses, cargo descriptions, and specialized handling requirements.
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Real-Time Tracking Data: For active shipments, we utilize GPS monitoring and temperature tracking to ensure load integrity.
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Driver Application Data: Information provided by candidates, including driving history and licensing, to maintain our safety rigor.
How We Use Your Data
We utilize your information to move your business forward:
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Operational Excellence: Coordinating First and Final Mile deliveries and Freight Rescue missions.
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Communication: Providing 24/7 logistics updates and shipping status.
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Safety & Compliance: Ensuring all transport meets FMCSA standards and our internal "Thumbs Up" Checklist.
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Internal Improvements: Using site analytics to optimize our tech-forward user experience.
Data Sharing & Security
We do not sell your data. As a family-owned business, we value your trust. We only share information with:
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Essential Partners: Sub-contractors or specialty teams required to complete a multi-person delivery.
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Regulatory Bodies: When required by law or safety regulations.
Cookie Policy: Enhancing Your Digital Experience
To provide a frictionless experience on our site — from quoting to tracking — we use "cookies" and similar tracking technologies.
What are Cookies?
Cookies are small files placed on your device that help our site remember your preferences and provide a smoother interface.
Types of Cookies We Use
| Cookie Type | Purpose |
|---|---|
| Necessary | Essential for the site to function, such as secure login areas. |
| Analytical | Helps us understand how users navigate our Texas and DMV service areas. |
| Functional | Remembers your preferences, such as your preferred service type (e.g., Dry Van vs. Reefer). |
Managing Your Preferences
You can choose to disable cookies through your browser settings; however, please note that some features of our 24/7 logistics portal may not function at peak efficiency without them.
Your Rights & Access
At IM UP Trucking Co., you are in the driver's seat of your data. You have the right to:
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Request Access
See exactly what information we have on file for your account.
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Request Correction
Update any outdated contact or billing information.
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Request Deletion
Ask us to remove your personal data (subject to legal and regulatory record-keeping requirements).
Contact Our Privacy Team
If you have questions regarding our data standards or how we maintain our technical precision in data security, please reach out to our Houston headquarters.
Headquarters
IM UP Trucking Co.
Address
3636 Old Spanish Trail, Ste B1 #135 Houston, TX 77001Phone
+832-580-4450